Returns & Refunds Policy
Thanks for shopping at stcoptics.com.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the original packaging and in the same condition that you received it. Contacting by email, we will provide you return address.
You are responsible for return shipping costs. We recommend checking with local carriers regarding shipping costs.
We will send you an email when your package arrives at our Return Center for verification and refund processing. Please allow up to 20 days for your return to be received and processed.
Exchanges are not possible at this time. Instead, you can return the unwanted item(s) and order new items separately.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your PayPal account.